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User Manual – GARD PRO Ultra 2+

If you're experiencing difficulties with your GARD PRO Ultra 2+ this troubleshooting guide is here to help. Whether you're unable to receive notifications, having trouble connecting your device to the GloryFitPro app, or not seeing accurate health da

<h2 id="isPasted">&#x1F504; Introduction</h2>If you&apos;re experiencing difficulties with your GARD PRO Ultra 2+ this troubleshooting guide is here to help. Whether you&apos;re unable to receive notifications, having trouble connecting your device to the GloryFitPro app, or not seeing accurate health data, this step-by-step guide walks you through the most common solutions. Let&apos;s get your watch back on track!<hr><h2 data-start="185" data-end="232" id="-table-of-contents--troubleshooting-guide">&#x1F4DA; Table of Contents &#x2013; Troubleshooting Guide</h2><ol data-start="234" data-end="811"><li data-start="234" data-end="349">Initial Pairing &amp; Connection &#x25B6;&#xFE0F; How to connect your GARD PRO to the GloryFitPro app for the first time.</li><li data-start="351" data-end="441">Bluetooth Connection Problems &#x1F504; Steps to fix syncing or disconnection issues.</li><li data-start="443" data-end="541">Notifications Not Working &#x1F514; What to check if you&apos;re not receiving messages or alerts.</li><li data-start="543" data-end="644">Health Monitoring &#x1FA7A; How to use and troubleshoot heart rate, SpO&#x2082;, temperature, and more.</li><li data-start="646" data-end="740">GPS &amp; Route Accuracy (sport functions) &#x1F5FA;&#xFE0F; Ensuring correct tracking during your outdoor activities.</li><li data-start="742" data-end="811">Need More Help? &#x1F4EC; Contact support and further resources.</li></ol><hr><h2 id="-initial-pairing--connection">&#x1F4E1; Initial Pairing &amp; Connection</h2>Step-by-step instructions to connect your GARD PRO Ultra 2+ to the GloryFitPro app:<ol data-spread="true" start="1"><li>Open the GloryFitPro app.<ul data-spread="false"><li>Enter your email address.</li><li>Tap &quot;Get Captcha&quot;.</li><li>Check your email and enter the 5-digit code in the app.</li><li>Tap &quot;Login&quot;.</li></ul></li><li>Info Sheet:<ul data-spread="false"><li>You will see an information screen about background activity.</li><li>Tap &quot;Ignore&quot; and fill in the required fields to proceed.</li></ul></li><li>Select Device:<ul data-spread="false"><li>Tap &quot;Select Device&quot; and choose your GARD PRO Ultra 2+ model.</li><li>Follow the on-screen instructions to pair.</li><li>The Bluetooth address will be stored automatically.</li></ul></li><li>Activate Functions:<ul data-spread="false"><li>Tap the &quot;Device&quot; tab at the bottom of the app.</li><li>Enable features like SMS, WhatsApp, and Gmail notifications.</li></ul></li><li>Custom Watch Face:<ul data-spread="false"><li>Tap and hold the home screen on your watch to switch between default faces.</li><li>Download new backgrounds via the app (up to 100 options).</li></ul></li></ol><hr><h2 data-start="99" data-end="161" id="-bluetooth-connection-problems-with-the-gard-pro-ultra-2">&#x1F4F6; Bluetooth Connection Problems with the GARD PRO Ultra 2+</h2>Having trouble with the Bluetooth connection between your GARD PRO Health Ultra 2+ and your phone? Don&#x2019;t worry&#x2014;this is a common issue that can usually be resolved with a few simple steps. Follow the guide below to restore your connection and keep your smartwatch working smoothly.<hr data-start="449" data-end="452"><h3 data-start="454" data-end="484" id="-step-1-restart-devices">&#x1F504; Step 1: Restart Devices</h3><ul data-start="486" data-end="621"><li data-start="486" data-end="518">Restart your smartphone and GARD PRO</li><li data-start="519" data-end="621">Power off your GARD PRO Ultra 2+&#xA0;by holding the side button for 3 seconds, then turn it back on.</li></ul><hr data-start="623" data-end="626"><h3 data-start="628" data-end="667" id="-step-2-check-bluetooth-settings">&#x1F4F1; Step 2: Check Bluetooth Settings</h3><ul data-start="669" data-end="861"><li data-start="669" data-end="723">On your smartphone, go to Settings &gt; Bluetooth</li><li data-start="724" data-end="788">Turn Bluetooth off, wait 5 seconds, then turn it back on</li><li data-start="789" data-end="861">Make sure no other devices are currently connected to the GARD PRO</li></ul><hr data-start="863" data-end="866"><h3 data-start="868" data-end="915" id="-step-3-unpair-and-reconnect-via-the-app">&#x1F501; Step 3: Unpair and Reconnect via the App</h3><ul data-start="917" data-end="1104"><li data-start="917" data-end="949">Open the GloryFitPro app</li><li data-start="950" data-end="1016">Tap Device &gt; Unbind to remove the current watch connection</li><li data-start="1017" data-end="1036">Restart the app</li><li data-start="1037" data-end="1104">Return to Device &gt; Add Device and follow the steps to re-pair</li></ul><blockquote data-start="1106" data-end="1233">&#x26A0;&#xFE0F; Important: Always pair your smartwatch through the GloryFitPro app, not through your phone&apos;s default Bluetooth settings.</blockquote><hr data-start="1235" data-end="1238"><h3 data-start="1240" data-end="1291" id="-step-4-reset-bluetooth-settings-do-not-clear-data-unless-instructed">&#x1F4F4; Step 4: Reset Bluetooth Settings (do not clear data unless instructed)</h3>For persistent issues:<ul data-start="1317" data-end="1443"><li data-start="1317" data-end="1383">Go to your phone&#x2019;s Settings &gt; Apps &gt; GloryFitPro &gt; Storage</li><li data-start="1384" data-end="1443">Tap Clear Cache (do not clear data unless instructed)</li></ul>You can also reset network settings on your phone:<ul data-start="1500" data-end="1662"><li data-start="1500" data-end="1564">Go to Settings &gt; System &gt; Reset &gt; Reset Network Settings</li><li data-start="1565" data-end="1662">This will reset all Wi-Fi, Bluetooth, and mobile settings&#x2014;reconnect to your networks afterwards</li></ul><hr data-start="1664" data-end="1667"><h3 data-start="1669" data-end="1702" id="-step-5-keep-devices-close">&#x1F4CD; Step 5: Keep Devices Close</h3>Make sure your phone and smartwatch are within 1&#x2013;2 meters during connection attempts. Walls, interference, or large metal objects can weaken the Bluetooth signal.<hr data-start="1872" data-end="1875"><h3 data-start="1877" data-end="1905" id="-still-not-connecting">&#x1F198; Still Not Connecting?</h3>If you still can&#x2019;t connect after following the above steps:<ul data-start="1968" data-end="2186"><li data-start="1968" data-end="2036">Ensure you are using the latest version of the GloryFitPro app</li><li data-start="2037" data-end="2116">Try connecting the watch with a different phone to rule out device issues</li><li data-start="2117" data-end="2186">Contact <a data-start="2129" data-end="2147" rel="noopener">support@gardpro.co</a> with your watch model and phone type</li></ul>We&#x2019;re happy to help get your connection back on track!<hr><h2 id="-notifications-not-working">&#x1F4F2; Notifications Not Working?</h2>Follow these steps to troubleshoot app notifications:<ol data-spread="true" start="1"><li>App Settings in GloryFitPro:<ul data-spread="false"><li>Open GloryFitPro &gt; Tap &quot;Device&quot; &gt; Tap &quot;App&quot; or &quot;App Reminder&quot;</li><li>Enable notifications for WhatsApp, Facebook, Gmail, etc.</li></ul></li><li>Smartphone Notification Access:<ul data-spread="false"><li>Go to your phone&apos;s Settings &gt; Apps &gt; GloryFitPro</li><li>Ensure all permissions are enabled (notifications, background activity, etc.)</li></ul></li><li>App-Specific Settings:<ul data-spread="false"><li>Go to Settings &gt; Apps &gt; (e.g., WhatsApp)</li><li>Enable &quot;Show Notifications&quot; and &quot;Show Previews&quot; if available</li></ul></li></ol><hr><h2 id="&#xFE0F;-start-and-track-a-workout">&#x1F3C3;&#xFE0F; Start and Track a Workout</h2><h3 id="from-your-watch">From Your Watch:</h3><ol data-spread="false" start="1"><li>Swipe right &gt; Tap &quot;Training&quot;</li><li>Select your sport (e.g., walking, running, yoga)</li><li>Tap the play icon to begin</li><li>Swipe right &gt; Tap stop to end the workout</li></ol><h3 id="from-the-gloryfitpro-app">From the GloryFitPro App:</h3><ol data-spread="false" start="1"><li>Open the app &gt; Tap &quot;Sport&quot;</li><li>Add favorite sports (up to 4)</li><li>Tap &quot;GO&quot; to begin the workout</li><li>Stop after your session</li></ol><h3 id="workout-data">Workout Data:</h3><ul data-spread="false"><li>Time, heart rate, calories burned, route (via GPS)</li><li>View routes and stats by tapping the monthly distance overview</li></ul><hr><h2 id="-health-monitoring">&#x1FA7A; Health Monitoring</h2><h3 id="1-heart-rate">1. Heart Rate:</h3><ul data-spread="false"><li>Swipe right on your watch &gt; Tap &quot;Heart Rate&quot;</li><li>View results in real time</li><li>Enable auto-monitoring in the app under &quot;Device &gt; Heart Rate&quot;</li></ul><h3 id="2-blood-pressure">2. Blood Pressure:</h3><ul data-spread="false"><li>Swipe right &gt; Tap &quot;Blood Pressure&quot;</li><li>Manual measurement only (not via app)</li></ul><h3 id="3-spo2-oxygen">3. SpO2 (Oxygen):</h3><ul data-spread="false"><li>Swipe right &gt; Tap &quot;SpO2&quot;</li><li>Or open app &gt; Device &gt; Blood Oxygen (auto/manual)</li></ul><h3 id="4-temperature">4. Temperature:</h3><ul data-spread="false"><li>Open app &gt; Device &gt; Body Temperature</li><li>Automatic measurements only</li></ul><h3 id="5-sleep-tracking">5. Sleep Tracking:</h3><ul data-spread="false"><li>Open GloryFitPro in background before sleeping</li><li>Tap &quot;Sleep&quot; on your watch before bed and let it auto-lock</li></ul><hr><h2 id="-gps--route-accuracy">&#x1F310; GPS &amp; Route Accuracy</h2><ul data-spread="false"><li>No built-in GPS. Uses your phone&apos;s GPS.</li><li>Start workouts via the app to record GPS routes.</li><li>Set Location permission for GloryFitPro to &quot;Always allow&quot;.</li><li>Keep Bluetooth active and phone nearby.</li></ul><hr><h2 id="-need-more-help">&#x1F4DE; Need More Help?</h2><ul data-spread="false"><li>For code issues or notification problems: click &quot;HERE&quot; in the app to troubleshoot by model.</li><li>Still need help? Email: <a disabled="true">support@gardpro.com</a> and our team will assist you.</li></ul>Stay active and connected with your GARD PRO Ultra 2+ &#x2728;

Troubleshooting guide - GARD PRO Ultra 2+

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ULTRA 2+

User Manual – GARD PRO Ultra 2+

Troubleshooting guide - GARD PRO Ultra 2+